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A recent article released by NPR revealed a startling statistic. It published the results from a Survey by US Foods. That survey interviewed 500 food delivery drivers and 1500 food delivery customers. The results were disappointing to say the least. First revealing that 54% of those drivers found themselves tempted by the smell of a customer’s food. Additionally, nearly half of that 54% admitted to sampling the very food they were tasked with delivering. Not only is this a huge breach of trust, but it also raises issue of sanitization. The hands touching your food have been exchanging money with other patrons, getting in and out of their car, possibly even smoking. Those are the hands now rifling through the French fries you bought and paid for.
Even more unfortunately, this is a best-case scenario. We won’t even reference the many articles of vindictive drivers who tampered with food in retaliation of poor tips. You will not have to search hard to find plenty of stories of body parts and bodily fluids mixed together and even live streamed on Facebook before the food was delivered. Hardly appetizing you say? We agree.
Last year TheTakeout.com ran an article about a loophole in the Uber Eats Delivery Service policy. Basically, it stated that if the driver makes an attempt to contact the person who ordered the food but isn’t able to reach them, they can keep the food. According to a few posts from people claiming to be Uber drivers this was an easy way to score a free meal.
Uber is stuck between a rock and a hard place on this one. Obvious acts of fraud or theft will result in termination from the company. But in the technical age of dropped calls and dead cell phone batteries it’s not hard to imagine a real failure to connect. As much as we’d all like to believe the best about everyone, the evidence clearly points to the faults of this system.
Food safety issues will always be a problem if the food you are eating wasn’t prepared in your own kitchen. The more steps we place between where our food was cooked and when we eat it, the more chances there are for human failure, contamination or theft. For the safest dining experience, eat food that’s been prepared in your own kitchen by someone you trust. CookinGenie does exactly that. We send our Genies to cook in your own kitchen.