Can I reschedule a personal chef service?

27 Oct 2021

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Can I reschedule a personal chef service?

If you have an emergency, you can reschedule the service. Please provide us with more than 24 hours’ notice. All rescheduling related to health reasons is free.


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28 Jul 2020

CookinGenie makes enjoying fresh food simple – our Genies shop, cook, and clean, and you get to enjoy! But in the world of COVID-19, what is the risk of having someone else prepare your food, in your home?

Ensuring Your Safety

CookinGenie takes health and cleanliness seriously. In addition to following CDC and FDA guidelines, our Genies follow food safety practices, and we have several procedures in place to ensure the safety of you and our Genies through the COVID-19 pandemic and beyond.

To begin, we look to the CDC, which states: “Currently, there is no evidence to suggest that handling food or consuming food is associated with COVID-19,” and “there is no evidence that the virus that causes COVID-19 spreads to people through food.”

The FDA provides additional guidance around food preparation safety. With COVID-19, we understand the concern related to high-touch surfaces, especially those in the kitchen. Our Genies take special care with handwashing and clean your kitchen when they are done preparing your food.

Image Source: FDA

In addition:

  • We will reschedule appointments if anyone – you or our Genies – are not feeling well
  • All our Genies wear masks at all times while in your home, regardless of local mandates
  • All our Genies are mindful of social distancing while in your home

So, what’s the risk?

Compared to other activities, CookinGenie provides a lower-risk option to enjoy fresh, quality meals in the comfort of your own home without a trip to the grocery store. To better understand the risk level, we compare the CookinGenie experience to the risk level of some common activities below, using the Texas Medical Association Risk Chart as a guide.

Image Source: Texas Medical Association
  • Getting restaurant takeout – Low Risk (2/10)
    • Getting restaurant takeout is low-risk due to little contact with others and the safety measures now in place.
    • With CookinGenie, there is also little contact between you and the Genie. In addition to the cleanliness and safety measures we practice, online pre-payment means there is no payment exchanged during the Genie’s visit.
  • Eating at a restaurant (outside) – Low-Moderate Risk (4/10)
    • Outdoor dining allows for free airflow, which lowers the concentration of the virus and keeps risk levels low, especially when more people are present.
    • Unless using an outdoor kitchen, CookinGenie is inside your home, but with only one Genie entering your home with a mask, the risk level remains low.
  • Eating in a restaurant (inside) – Moderate-High Risk (7/10)
    • Inside dining increases risk due to recirculated air, more people, and people not wearing masks.

Following our safety protocols, CookinGenie offers a lower-risk alternative to getting restaurant-quality food.

While there are few activities these days that are completely risk-free, CookinGenie is committed to doing all we can to offer delicious, fresh meals cooked right in your kitchen, in the safest way possible.

References

https://www.cdc.gov/coronavirus/2019-ncov/daily-life-coping/food-and-COVID-19.html

https://www.fda.gov/food/food-safety-during-emergencies/best-practices-retail-food-stores-restaurants-and-food-pick-updelivery-services-during-covid-19

https://www.texmed.org/TexasMedicineDetail.aspx?Pageid=46106&id=53977

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30 Oct 2019

Workarounds to cooking are ubiqitous. From food delivery apps to meal kits. Quietly, unobserved by mainstream food industry, private individuals are selling meals right from their own kitchens. Allowing neighbors to pick up from their homes or offering delivery or meet up options. These individuals can make a decent side hustle providing regular menus and meals for a small group of customers. Things like Facebook groups make this easy to expand and reach a wider customer base.

But how do you know the condition of the kitchens in which this food is getting cooked? Cleanliness? Safety? Commercial kitchens have to be mindful about environmental cleanliness. There, your food is prepared in a safe and sanitary environment. You can expect safe handwashing practices. Safe food handling. Attention is paid to proper food storage and safe cooking temperatures to avoid illness. Professional restaurants even have to think about food safety during delivery. Such as keeping hot and cold items packaged separately and insulated properly to maintain proper temperatures. For your average neighborhood cooks, you have to take for granted that their homes are safe places to cook in. The Board of Health is not inspecting these home kitchens. If they did a surprise inspection on one of these home chef kitchens what would they find? In each of our homes we have different levels of cleanliness that we deem acceptable. What is acceptable to you might not work for me. Let’s explore some of those grey areas. Does the home have pets? Is the owner’s precious kitty walking on the same counter your chopped salad will be prepped on? Perhaps after she’s been digging in kitty litter? Is there smoking in the home? Even if not while the cooking is being done, are those chemicals in the air? What about common kitchen pests? Are their kids in the home? Are they helping to prepare the food? That’s a lovely thought unless we consider all the things little hands touch, and the lack of thoroughness in their hand washing.

We all love the idea of eating home cooked meals. We enjoy eating freshly prepared food that is lovingly prepared. We aren’t saying that all these kitchens are biohazards. But we do encourage you to find out for yourself. The provider of such foods should not be offended by questions regarding food prep and safety. When in doubt ask the provider in question what levels of food safety are being practiced keeping your food safe before you eat it. If you’ve ever been affected by food poisoning, you’ll understand the threat skimping in any of these areas can cause.

Alternately, if you put your faith on us, we will simply use your kitchen to cook your meals. Now, that is a surest way to ensure that your food is being prepared fresh in an environment you trust.

Reference: https://www.restaurantbusinessonline.com/operations/food-safety-strategies-safer-delivery-takeout

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26 Oct 2019

So many people fight the traffic and come home from work tired and hungry. You want to feed your family well but the idea of chopping and prepping a real meal for your family is daunting. Add hungry kids to the formula and it’s a bigger challenge. Decision time. Few, if any, good options.

Restaurants on a weeknight? Pack the family in the minivan, wait for your table with hungry tired kids. Then you’re presented with a menu & it’s hard to stick to healthy options. You leave after eating foods you’d be better off avoiding, and likely paid more than you planned on spending. The evening is done & that homework still needs done. Or else, a green slip is headed your way from the teacher.

You could opt for home delivery like pizza, which is always a crowd pleaser. But you can’t feed your family pizza 4 times a week. Now there are options like Uber Eats, Doordash or GrubHub to help. Those help fill a gap on a busy night but it’s far from a long term solution. You’re going to blow your budget on delivery fees and once again your feeding your family less than healthy options.

Prepared meals are the go-to for a lot of busy folks. Many grocery stores offer meal kits or premade options. Although they are slightly healthier than pizza, you’re likely to get burnt out quickly on the limited menu options week after week. Most stores offer 3-5 options for this, and even if they are healthy and budget friendly and easy to cook, you’re going to find yourself dying for a little variety on your plate.

Of course, there are meal kit delivery choices. This eliminates some work, with less grocery shopping and expanded menu choices. But they tend to be light on the leftovers and they don’t really free up your time. The menu might be decided, but you’re still the one chopping and cooking after a long day of work. Not to mention the pile of dishes waiting for you after dinner. They also don’t eliminate grocery shopping all together. You’re still going to be heading to the store every few days for staples like milk and fruit. And those subscriptions don’t manage themselves make sure to set an alarm on your phone to set your menu every week, and don’t forget about when the auto withdraw comes out of your bank account.

Cooked & frozen meal delivery services are an option. But even though you might be ordering your food based on beautifully plated pictures on a website, what you receive is going to look more like something from a cafeteria. Of course, it’s still chef prepared and that alone might be a big step up if you aren’t yourself a culinary master. Just don’t forget to budget for delivery fees here too. And the meals are shipped from afar in bulky boxes. Who knows when they were cooked?

Grocery delivery services like insta cart are good way to keep your fridge stocked with all the healthy options you want to have on hand. But they can’t give you the motivation to cook at the end of a long day.

Give our Genies a try. Schedule an in home cooking session with them. They will shop, cook & clean up after themselves. You are left to enjoy fresh home cooked meals – except you don’t have to do the cooking.

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