{"id":310418,"date":"2026-08-28T10:56:55","date_gmt":"2026-08-28T10:56:55","guid":{"rendered":"https:\/\/cookingenie.com\/content\/?p=310418"},"modified":"2026-08-26T11:01:33","modified_gmt":"2026-08-26T11:01:33","slug":"what-happens-if-your-chef-cancels-or-doesnt-show-up","status":"publish","type":"post","link":"https:\/\/cookingenie.com\/content\/blog\/what-happens-if-your-chef-cancels-or-doesnt-show-up\/","title":{"rendered":"What Happens If Your Chef Cancels or Doesn&#8217;t Show Up?"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_84 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #12334e;color:#12334e\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #12334e;color:#12334e\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/cookingenie.com\/content\/blog\/what-happens-if-your-chef-cancels-or-doesnt-show-up\/#Key_Takeaways\" >Key Takeaways&nbsp;<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/cookingenie.com\/content\/blog\/what-happens-if-your-chef-cancels-or-doesnt-show-up\/#How_CookinGenie_handles_cancellations_refunds_and_no-shows\" >How CookinGenie handles cancellations, refunds, and no-shows&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/cookingenie.com\/content\/blog\/what-happens-if-your-chef-cancels-or-doesnt-show-up\/#What_happens_if_you_need_to_cancel_your_booking\" >What happens if you need to cancel your booking?&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/cookingenie.com\/content\/blog\/what-happens-if-your-chef-cancels-or-doesnt-show-up\/#What_happens_if_your_private_chef_cancels_or_doesnt_show_up\" >What happens if your private chef cancels or doesn&#8217;t show up?&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/cookingenie.com\/content\/blog\/what-happens-if-your-chef-cancels-or-doesnt-show-up\/#Can_you_reschedule_a_CookinGenie_booking\" >Can you reschedule a CookinGenie booking?&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/cookingenie.com\/content\/blog\/what-happens-if-your-chef-cancels-or-doesnt-show-up\/#Are_holiday_bookings_handled_differently\" >Are holiday bookings handled differently?&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/cookingenie.com\/content\/blog\/what-happens-if-your-chef-cancels-or-doesnt-show-up\/#What_this_means_for_your_next_booking\" >What this means for your next booking&nbsp;<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/cookingenie.com\/content\/blog\/what-happens-if-your-chef-cancels-or-doesnt-show-up\/#Frequently_asked_questions\" >Frequently asked questions&nbsp;<\/a><\/li><\/ul><\/nav><\/div>\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Key_Takeaways\"><\/span><strong>Key Takeaways<\/strong>&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If your chef cannot arrive for your reservation after accepting the booking, you receive a full refund.\u00a0\u00a0<\/li>\n\n\n\n<li>Cancel seven or more days before your reservation for a 100% refund.\u00a0\u00a0<\/li>\n\n\n\n<li>Cancel between six days and 72 hours before for a 50% refund.\u00a0\u00a0<\/li>\n\n\n\n<li>Cancellations less than 72 hours before the reservation are not eligible for a refund.\u00a0\u00a0<\/li>\n\n\n\n<li>Rescheduling is\u00a0generally possible\u00a0with advance notice, while communicable-illness isolation rescheduling is complimentary. Confirm the applicable notice period with CookinGenie.\u00a0<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">A chef cancellation hits differently than a cancelled restaurant reservation. The groceries may already be planned, the guest list is set, and there&nbsp;isn&#8217;t&nbsp;another chef waiting outside the door.&nbsp;<a href=\"https:\/\/cookingenie.com\/about-us\">CookinGenie&#8217;s<\/a>&nbsp;policy protects the customer with a full refund when an accepted booking cannot be fulfilled by the chef.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your chef cancels or&nbsp;fails to&nbsp;arrive for an accepted booking, you receive a 100% full refund or the option to rebook another Genie. Your own cancellation follows a separate tiered policy based on how much notice you give.&nbsp;Read on for more information:&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_CookinGenie_handles_cancellations_refunds_and_no-shows\"><\/span>How CookinGenie handles cancellations, refunds, and no-shows&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">This&nbsp;<a href=\"https:\/\/cookingenie.com\/content\/faqs\/\">policy<\/a>&nbsp;splits into two clear directions rather than one blanket rule. One direction covers you cancelling your own booking. The other covers what happens when a chef accepts a reservation and then&nbsp;can&#8217;t&nbsp;fulfill&nbsp;it.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Situation<\/strong>&nbsp;<\/td><td><strong>What you get<\/strong>&nbsp;<\/td><\/tr><tr><td>You cancel 7 or more days before your reservation&nbsp;<\/td><td>100% refund&nbsp;<\/td><\/tr><tr><td>You cancel between 6 days and 72 hours before&nbsp;<\/td><td>50% refund&nbsp;<\/td><\/tr><tr><td>You cancel less than 72 hours before&nbsp;<\/td><td>No refund&nbsp;<\/td><\/tr><tr><td>Your chef cancels after accepting the booking&nbsp;<\/td><td>100% refund, regardless of notice&nbsp;<\/td><\/tr><tr><td>Your chef cannot arrive for the reservation&nbsp;<\/td><td>100% refund&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_happens_if_you_need_to_cancel_your_booking\"><\/span>What happens if you need to <a href=\"https:\/\/www.cookingenie.com\/faq\">cancel your booking<\/a>?&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The tiered structure gives you and your chef different protections as the reservation date gets closer. A full refund window a week out protects your flexibility.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The tighter windows closer to the date protect the chef&#8217;s time and the platform&#8217;s ability to keep offering that flexibility to everyone.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_happens_if_your_private_chef_cancels_or_doesnt_show_up\"><\/span>What happens if your <a href=\"https:\/\/www.cookingenie.com\/explore\/chef\">private chef<\/a> cancels or doesn&#8217;t show up?&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Under CookinGenie\u2019s Fulfillment Guarantee, if an accepted chef cancels or fails to arrive (no-show), customers are entitled to a full 100% refund to their original payment method. Alternatively, customers may opt to have customer support rebook an available Genie for the same date.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you still want a chef for the same date, contact CookinGenie support as soon as possible to ask about another available Genie. Availability depends on your location and the date, so treat it as a request worth making quickly rather than an automatic guarantee.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Can_you_reschedule_a_CookinGenie_booking\"><\/span>Can you reschedule a CookinGenie booking?&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If your date needs to move rather than disappear entirely, rescheduling is usually the better option, since it sidesteps the refund tiers altogether.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Rescheduling generally needs one to three days of notice, so it&#8217;s worth confirming your exact window with CookinGenie&#8217;s support team before you lock in a new date.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Emergencies are accommodated on a case-by-case basis, and rescheduling to maintain isolation for a communicable illness is handled without the usual penalty.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Are_holiday_bookings_handled_differently\"><\/span>Are holiday bookings handled differently?&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">CookinGenie&#8217;s&nbsp;does not identify a separate holiday cancellation policy. The standard cancellation policy currently listed applies to reservations generally.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">CookinGenie\u2019s standard cancellation and refund policies apply year-round, including on major holidays and peak-demand dates, unless explicitly stated otherwise at checkout.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_this_means_for_your_next_booking\"><\/span>What this means for your next booking&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The short version is that you&#8217;re protected financially when a chef cancels or can&#8217;t fulfil your booking, while your own refund depends on how much notice you give.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Understanding these terms before you book ensures a clear and predictable experience.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Every Genie undergoes identity verification, a comprehensive background check, and a practical culinary evaluation prior to platform onboarding..&nbsp;Knowing the policy&nbsp;<a href=\"https:\/\/cookingenie.com\/content\/blog\/complete-guide-to-hiring-personal-chef\/\">before you book your first chef<\/a>&nbsp;means fewer surprises later.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#8217;re ready to plan your dinner,&nbsp;<a href=\"https:\/\/cookingenie.com\/\">browse CookinGenie chefs<\/a>&nbsp;and choose the experience that fits your table.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>This article is published by CookinGenie about its own cancellation, refund, and rescheduling policy. Links to booking pages point to CookinGenie&#8217;s own platform rather than paid placements or third-party promotions.<\/em>&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Frequently_asked_questions\"><\/span>Frequently asked questions&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1786266998513\"><strong class=\"schema-faq-question\"><strong>What is\u00a0CookinGenie&#8217;s\u00a0cancellation policy for refunds?<\/strong>\u00a0\u00a0<\/strong> <p class=\"schema-faq-answer\"><br>You get a 100% refund if you cancel 7 or more days before your reservation, a 50% refund if you cancel between 6 days and 72 hours before, and no refund if you cancel less than 72 hours before.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1786267000287\"><strong class=\"schema-faq-question\"><strong>What happens if my chef cancels last minute?<\/strong>\u00a0\u00a0<\/strong> <p class=\"schema-faq-answer\"><br>You receive a full refund. This applies no matter how much or how little notice the chef gives after accepting your booking.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1786267001283\"><strong class=\"schema-faq-question\"><strong>Is a no-show treated differently from a cancellation?<\/strong>\u00a0<\/strong> <p class=\"schema-faq-answer\"><br>No separate category exists for it. If your chef\u00a0can&#8217;t\u00a0fulfill\u00a0the reservation, you receive a full refund, the same as you would with a standard chef cancellation.\u00a0<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1786267074092\"><strong class=\"schema-faq-question\"><strong>Can I reschedule instead of cancelling?<\/strong>\u00a0\u00a0<\/strong> <p class=\"schema-faq-answer\"><br>Yes, in most cases. Rescheduling\u00a0generally needs\u00a0one to three days of notice, so confirm your exact window with\u00a0CookinGenie&#8217;s\u00a0support team. Emergencies and documented illness or isolation situations are accommodated without the standard penalty.\u00a0<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1786267075853\"><strong class=\"schema-faq-question\"><strong>Do holiday bookings follow a different refund policy?<\/strong>\u00a0<\/strong> <p class=\"schema-faq-answer\"><br>No. The standard cancellation tiers apply year-round, unless explicitly\u00a0stated\u00a0otherwise at checkout. The primary difference during holidays is chef availability, which is why booking early is recommended.<\/p> <\/div> <\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Key Takeaways&nbsp; A chef cancellation hits differently than a cancelled restaurant reservation. The groceries may already be planned, the guest list is set, and there&nbsp;isn&#8217;t&nbsp;another chef waiting outside the door.&nbsp;CookinGenie&#8217;s&nbsp;policy protects the customer with a full refund when an accepted booking cannot be fulfilled by the chef.&nbsp;&nbsp; If your chef cancels or&nbsp;fails to&nbsp;arrive for an [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":310429,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[2],"tags":[],"class_list":["post-310418","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What Happens If Your Chef Cancels or Doesn&#039;t Show Up? - CookinGenie<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cookingenie.com\/content\/wp-json\/wp\/v2\/posts\/310418\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What Happens If Your Chef Cancels or Doesn&#039;t Show Up? - CookinGenie\" \/>\n<meta property=\"og:description\" content=\"Key Takeaways&nbsp; A chef cancellation hits differently than a cancelled restaurant reservation. The groceries may already be planned, the guest list is set, and there&nbsp;isn&#8217;t&nbsp;another chef waiting outside the door.&nbsp;CookinGenie&#8217;s&nbsp;policy protects the customer with a full refund when an accepted booking cannot be fulfilled by the chef.&nbsp;&nbsp; If your chef cancels or&nbsp;fails to&nbsp;arrive for an [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cookingenie.com\/content\/wp-json\/wp\/v2\/posts\/310418\" \/>\n<meta property=\"og:site_name\" content=\"CookinGenie\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/cookingenie\/\" \/>\n<meta property=\"article:published_time\" content=\"2026-08-28T10:56:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cookingenie.com\/content\/wp-content\/uploads\/2026\/08\/636080224-244f2947-fcbd-4f43-a5b6-3042d57e5614.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1030\" \/>\n\t<meta property=\"og:image:height\" content=\"492\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Sabah Drabu\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sabah Drabu\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"What Happens If Your Chef Cancels or Doesn't Show Up? - CookinGenie","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/cookingenie.com\/content\/wp-json\/wp\/v2\/posts\/310418","og_locale":"en_US","og_type":"article","og_title":"What Happens If Your Chef Cancels or Doesn't Show Up? - CookinGenie","og_description":"Key Takeaways&nbsp; A chef cancellation hits differently than a cancelled restaurant reservation. The groceries may already be planned, the guest list is set, and there&nbsp;isn&#8217;t&nbsp;another chef waiting outside the door.&nbsp;CookinGenie&#8217;s&nbsp;policy protects the customer with a full refund when an accepted booking cannot be fulfilled by the chef.&nbsp;&nbsp; If your chef cancels or&nbsp;fails to&nbsp;arrive for an [&hellip;]","og_url":"https:\/\/cookingenie.com\/content\/wp-json\/wp\/v2\/posts\/310418","og_site_name":"CookinGenie","article_publisher":"https:\/\/www.facebook.com\/cookingenie\/","article_published_time":"2026-08-28T10:56:55+00:00","og_image":[{"width":1030,"height":492,"url":"https:\/\/cookingenie.com\/content\/wp-content\/uploads\/2026\/08\/636080224-244f2947-fcbd-4f43-a5b6-3042d57e5614.jpg","type":"image\/jpeg"}],"author":"Sabah Drabu","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Sabah Drabu","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["Article","BlogPosting"],"@id":"https:\/\/cookingenie.com\/content\/blog\/what-happens-if-your-chef-cancels-or-doesnt-show-up\/#article","isPartOf":{"@id":"https:\/\/cookingenie.com\/content\/blog\/what-happens-if-your-chef-cancels-or-doesnt-show-up\/"},"author":{"name":"Sabah Drabu","@id":"https:\/\/cookingenie.com\/content\/#\/schema\/person\/901f2b06d6813e0b6d980904dc237249"},"headline":"What Happens If Your Chef Cancels or Doesn&#8217;t Show Up?","datePublished":"2026-08-28T10:56:55+00:00","mainEntityOfPage":{"@id":"https:\/\/cookingenie.com\/content\/blog\/what-happens-if-your-chef-cancels-or-doesnt-show-up\/"},"wordCount":920,"publisher":{"@id":"https:\/\/cookingenie.com\/content\/#organization"},"image":{"@id":"https:\/\/cookingenie.com\/content\/blog\/what-happens-if-your-chef-cancels-or-doesnt-show-up\/#primaryimage"},"thumbnailUrl":"https:\/\/cookingenie.com\/content\/wp-content\/uploads\/2026\/08\/636080224-244f2947-fcbd-4f43-a5b6-3042d57e5614.jpg","articleSection":["blog"],"inLanguage":"en-US"},{"@type":["WebPage","FAQPage"],"@id":"https:\/\/cookingenie.com\/content\/blog\/what-happens-if-your-chef-cancels-or-doesnt-show-up\/","url":"https:\/\/cookingenie.com\/content\/blog\/what-happens-if-your-chef-cancels-or-doesnt-show-up\/","name":"What Happens If Your Chef Cancels or Doesn't Show Up? 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In 2019, she created CookinGenie to bring curated local chefs directly to your table, at home. An engineer and true foodie, Sabah turned an idea into a platform that makes exceptional dining accessible for birthdays, gatherings, and everyday moments.","sameAs":["https:\/\/www.linkedin.com\/in\/sabah-drabu-1945863b"],"url":"https:\/\/cookingenie.com\/content\/authors\/sabah-drabu\/"},{"@type":"Question","@id":"https:\/\/cookingenie.com\/content\/blog\/what-happens-if-your-chef-cancels-or-doesnt-show-up\/#faq-question-1786266998513","position":1,"url":"https:\/\/cookingenie.com\/content\/blog\/what-happens-if-your-chef-cancels-or-doesnt-show-up\/#faq-question-1786266998513","name":"What is\u00a0CookinGenie's\u00a0cancellation policy for refunds?\u00a0\u00a0","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<br>You get a 100% refund if you cancel 7 or more days before your reservation, a 50% refund if you cancel between 6 days and 72 hours before, and no refund if you cancel less than 72 hours before.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/cookingenie.com\/content\/blog\/what-happens-if-your-chef-cancels-or-doesnt-show-up\/#faq-question-1786267000287","position":2,"url":"https:\/\/cookingenie.com\/content\/blog\/what-happens-if-your-chef-cancels-or-doesnt-show-up\/#faq-question-1786267000287","name":"What happens if my chef cancels last minute?\u00a0\u00a0","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<br>You receive a full refund. This applies no matter how much or how little notice the chef gives after accepting your booking.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/cookingenie.com\/content\/blog\/what-happens-if-your-chef-cancels-or-doesnt-show-up\/#faq-question-1786267001283","position":3,"url":"https:\/\/cookingenie.com\/content\/blog\/what-happens-if-your-chef-cancels-or-doesnt-show-up\/#faq-question-1786267001283","name":"Is a no-show treated differently from a cancellation?\u00a0","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<br>No separate category exists for it. If your chef\u00a0can't\u00a0fulfill\u00a0the reservation, you receive a full refund, the same as you would with a standard chef cancellation.\u00a0","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/cookingenie.com\/content\/blog\/what-happens-if-your-chef-cancels-or-doesnt-show-up\/#faq-question-1786267074092","position":4,"url":"https:\/\/cookingenie.com\/content\/blog\/what-happens-if-your-chef-cancels-or-doesnt-show-up\/#faq-question-1786267074092","name":"Can I reschedule instead of cancelling?\u00a0\u00a0","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<br>Yes, in most cases. Rescheduling\u00a0generally needs\u00a0one to three days of notice, so confirm your exact window with\u00a0CookinGenie's\u00a0support team. Emergencies and documented illness or isolation situations are accommodated without the standard penalty.\u00a0","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/cookingenie.com\/content\/blog\/what-happens-if-your-chef-cancels-or-doesnt-show-up\/#faq-question-1786267075853","position":5,"url":"https:\/\/cookingenie.com\/content\/blog\/what-happens-if-your-chef-cancels-or-doesnt-show-up\/#faq-question-1786267075853","name":"Do holiday bookings follow a different refund policy?\u00a0","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<br>No. The standard cancellation tiers apply year-round, unless explicitly\u00a0stated\u00a0otherwise at checkout. The primary difference during holidays is chef availability, which is why booking early is recommended.","inLanguage":"en-US"},"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/cookingenie.com\/content\/wp-json\/wp\/v2\/posts\/310418","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cookingenie.com\/content\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cookingenie.com\/content\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cookingenie.com\/content\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/cookingenie.com\/content\/wp-json\/wp\/v2\/comments?post=310418"}],"version-history":[{"count":1,"href":"https:\/\/cookingenie.com\/content\/wp-json\/wp\/v2\/posts\/310418\/revisions"}],"predecessor-version":[{"id":310430,"href":"https:\/\/cookingenie.com\/content\/wp-json\/wp\/v2\/posts\/310418\/revisions\/310430"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cookingenie.com\/content\/wp-json\/wp\/v2\/media\/310429"}],"wp:attachment":[{"href":"https:\/\/cookingenie.com\/content\/wp-json\/wp\/v2\/media?parent=310418"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cookingenie.com\/content\/wp-json\/wp\/v2\/categories?post=310418"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cookingenie.com\/content\/wp-json\/wp\/v2\/tags?post=310418"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}