How we can help?
Who we are
CookinGenie is a platform to connect you to your local private chef, or Genies as we love to call them. You can browse from over hundreds of dishes they offer and reserve a date and time online to have our Genies cook fresh food, from scratch right in your kitchen. Browse/Schedule/order (or book) just in a few clicks.
- Date of launch – December 2019
- Headquarters - Hudson, Ohio CookinGenie was launched in December 2019. We are headquartered in Hudson, OH
- Location/Service areas – We serve Cleveland, Akron, Columbus, Elyria areas. We are constantly adding new genies to the platform and expanding to new areas. Please enter your zipcode/address on our website to learn if we are near you. Chances are, if we are not, we will get there soon. (Akron,Canton, Hudson, Lakewood, Elyria, Cleveland Heights, Dublin, Westerville, Grove city)
Please go to cookingenie.com. Please enter your zipcode or address, and date you would like the genie to come cook for you.
If you need additional help, please call (833) 436-4387 or email us at firstname.lastname@example.org
To find genies who are active in your area, please enter your zip code or address, and date you would like the genie to come cook for you as all genies have different schedules.
Sorry, you can only book one Genie per appointment.
After placing the order, you will receive a confirmation email to your given email address and a text message to your registered mobile number. It will have the details of your order and appointment.
To select a Genie first visit the page https://cookingenie.com/genie and then add your location. After you add the location, you will get the list of all genies available in your area. Select a Genie to browse their menu.
- Kitchen size: We have cooked in kitchens of all sizes. We need a functioning set of appliances (fridge, cooktop, oven) and common kitchen accessories (pots, pans, spatulas, mixing bowls). Our Genies are experts. They can adapt to any kitchen. If we need something specific, we will check in ahead of time. If you do not have the item, the Genie will bring a backup (e.g. a lasagne pan). (Any instruction can be given in the ‘Special Instruction’ box at checkout)
- An instruction to access your home in case of your unavailability. (Any instruction can be given in the ‘Special Instruction’ box at checkout)
- Parking instruction for Genie. (Any instruction can be given in the ‘Special Instruction’ box at checkout)
Simply reheat and eat or pack a lunch for the kids next day. We cook in 4 or 8 portions. You may have leftovers to enjoy for your next meal.
Don’t see genies in your area? We are trying our best to be there soon. Meanwhile we would appreciate if you fill up the form here or you can call at (833) 436-4387 or email us at email@example.com
All our Genies are selected by undergoing the following process:
- A background check.
- Interview with our recruiting specialist.
- Tasting Day where they prepare each dish live & we taste it to ensure that our users are getting great tasting fresh food. Or as they say, the proof of the pudding is in the eating.
- Be rest assured – before you taste our creations, we taste them ourselves.
Most Genies are professional chefs and some of our Genies are excellent culinary experts who are passionate about fresh home cooking.
If you have a busy lifestyle and want to have fresh and healthy meals, CookinGenie will be the right solution for you. With CookinGenie you will get:
- Fresh meals prepared right in your kitchen by one of our Genie’s
- Can choose different cuisines from the Genie’s menu.
- Can customize your order as per your dietary requirement.
- Can reheat to enjoy your favourite dish later.
Planning a party or just hanging out with friends, CookinGenie will help you to create a memorable experience. Our Genie will shop, cook & clean the menu of your choice while you enjoy your time with your loved ones.
Are you looking for a truly unique gift card? Get your loved ones excited about a gift truly unique as they are. We have CookinGenie Giftcards available for every occasion: birthdays, anniversaries, mother’s day, teacher’s day…. Please visit https://cookingenie.com/gift-experience to find out the available gift cards.
Do not see what you are looking for? Please reach out to us, and we can help create a new design just for you. call at (833) 436-4387 or email us at firstname.lastname@example.org
Are you looking for fresh and healthy meal options for your special dietary needs? CookinGenie can work around your dietary restrictions to create a balanced meal right for you. We have local and international cuisines on our menu, and we can customize them according to your diet.
Do you have any food allergies, or you have to follow a dietary plan, CookinGenie can help you create custom meals just for you. CookinGenie can work around your dietary restrictions to create a balanced meal right for you. We have local and international cuisines on our menu, and we can customize them according to your diet.
You can apply the 12-digit coupon code at the time of checkout.
Our gift cards have a 12-month validity period. In some special cases, we may offer you a limited time promotional gift card. If in doubt, call support and we can verify this for you.
You can purchase gift cards for a variety of occasions – Father’s day, Mother’s day, Birthdays, Anniversaries, Holidays. Not to mention gift cards for a variety of people in your life – teachers, significant others etc.
Yes, you can. Please reach out to us via phone at (833) 436-4387 or email us at email@example.com
In most cases, it is possible to reschedule appointments with a 24-hour notice. If you have an emergency, we will do our best to accommodate our needs. All rescheduling related to health reasons are free.
Yes, at the time of checking out, you will get an option to leave special instructions for each dish. You can ask for customization in that box. If your customization changes the pricing of the dish, we will be in touch with you with a refund or an upcharge.
Many of our Genies are excellent at plating. Genies won’t wait for you to eat. But if you want the food to be plated in a certain way, please request our genies and they will do their best to support you. For meal prep, please provide the containers that the Genies can use to store the food. For dinner parties, please provide dishes you would like the genie to serve the food in.
Sure, the place to do this is in the special instruction box. We will get back in touch with you in case the dish cannot be altered.
You can use it on a date of your choice. You can book a genie on any weekday or weekend, for lunch or for dinner.
It is possible, that the genie you selected may not have the schedule updated out too far. Or they may not be working on the date of your choice. If you let us know, we can reach out to the genie to check their availability. Sometimes the schedules for certain genies get updated 2 weeks at a time, and we may not have their schedules updated for a later date.
Please fill this form and we will look into it right away. LINK (We don’t have any link rightnow).
A genie will arrive on the time of your appointment with all the groceries needed to cook your meal.
In most cases, the genies use your utensils/equipment. For certain dishes, the genie may use a special pot/pan and bring his/her own.
Please show the genie around the kitchen, so he/she can familiarize with the essentials like pots/pans/kitchen equipment/spatulas/cleaning supplies/salt/sugar/oil.
An appointment is minimum 1.5 hours. And depending on the number of dishes or complexity of the dish, it may go up. We will let you know if the appt will run over the 2-hour time.
It means the genie will arrive at your home by 4 pm to cook your meal & will finish up around 6 pm.
You do not need to stay in the kitchen while the cooking appt is going on. But please feel free to engage in a few minutes of conversation, (by following social distancing) the genies may appreciate it as well. It is their first time in your home & it may help them to feel welcome.
The prices are all inclusive (ingredients and labour). We recommend you tip the Genie if you had a good experience. To tip the genie you can give cash or please reach out to us so that we can charge the tip to your card.
The pricing includes everything (labour and materials). No added charges, no surprises. We encourage a tip if you are happy with the work of the Genie. The tip is not included in the pricing and can be paid once the order has been cooked for you. The tip is optional.
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